Ron Moreau
Chief Member Experience Officer at Campus Federal
- Role
- Chief Member Experience Officer at Campus Federal
- Location
- Baton Rouge, LA, US
- LinkedIn followers
- 500 followers
About Ron Moreau
During my 30+ year career, I\'ve had the luxury of working in three challenging…
Experience
Chief Member Experience Officer
Mar 2021 — Present
Responsible for the overall member experience in all things Campus Federal, responsible for all branch and call center sales and service operations, oversee the net promoter score and overall member satisfaction program, servant leadership & community service, mergers and acquisitions, and journey mapping to improve efficiencies for the member service and credit union. Strategic management, budget and business case formulation, asset-liability management, enterprise risk management, training & coaching, and relationship management with staff, members, and with system leaders with Sponsor and Select-employee groups.
Education
University of Louisiana at Lafayette
Bachelor's of Science, Marketing
1986 — 1991
University of Phoenix
Master of Business Administration (MBA)
2000 — 2002
Skills
- Public Relations
- Media Relations
- Social Media Marketing
- Call Center Management
- Banking
- Marketing Strategy
- Budgets
- Market Research
- Community Relations
- Salesforce Deployment
- Community Development
- Leadership
- Employee Engagement
- Strategic Planning
- Budget Formulation & Management
- Salesforce.com
- Program Management
- Corporate Communications
- Public Speaking
- Call Centers
- Business Development
- Team Building
- Spin Selling
- Advertising
- Salesforce.com Certified Administrator
- Sales Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.