Ron Misrack

Director, Visitor Services at Hermann Park Conservancy

Role
Director, Visitor Services at Hermann Park Conservancy
Location
Houston, TX, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ron Misrack

Results driven, customer focused executive with over 30 years of business management experience. Managed all aspects of successful non-profit and retail businesses including amusement and store management; safety, risk management, and operations; and procurement. Respected leader and team builder who is able to clearly communicate company expectations and develop strategic plans to exceed those goals. Experienced in motivating and developing employees, customer service, project management, cost control, and process improvement. Through three mergers/acquisitions, successfully learned and implemented new processes, managed organizational change and adapted to new technologies while keeping teams focused on delivering sales, customer service and profitability results. Specialties: Amusement Management, Safety and Risk Management, Contract Negotiations, Retail Store Management, Operations, Buying, Purchasing, Procurement, Customer Service, People Development, Leadership, Team Building, Motivation, Mentoring, Project Management, Strategic Planning, Process Improvement, Project Leadership, Budget Planning, Communications, Decision Making, Cost Control, Inventory Management, Planning, Assortment Planning, Product Development

Experience

  1. Director, Visitor Services

    Hermann Park Conservancy

    Jul 2010 — Present · Houston, TX, US

    Founded in 1992 as Friends of Hermann Park, Hermann Park Conservancy is a nonprofit citizens’ organization dedicated to the stewardship and improvement of Hermann Park – today and for generations to come. Through a public-private partnership with the Houston Parks and Recreation Department, the Conservancy raises millions of dollars each year to enhance and maintain Hermann Park, one of Houston’s most historic and popular green spaces.Enhance the visitor experience by managing Hermann Park Railroad and pedal boat operations, managing food concessions, maintaining cleanliness of donor funded assets and promoting Conservancy activities. Foster partnerships with governmental entities to improve Houston\'s valuable greenspace. Created Student Performances in the Park series which has provided performance opportunities for thousands of Houston area fine arts students. Developed customer centric teams through creation of and implementation of Right on Track guest service program. Create events and programming to support and enhance my operations.

Education

  • San Leandro High School

    High School Diploma, General Education

    1978 — 1982

  • University of California, Berkeley

    BA, Psychology

    1982 — 1986

Skills

  • Management
  • People Development
  • Demand Planning
  • Visual Merchandising
  • Team Building
  • Sales
  • Product Development
  • Income Statement
  • Strategic Planning
  • Profit
  • Retail
  • Amusement Management
  • Merchandising
  • Nonprofits
  • Project Planning
  • Project Management
  • Store Management
  • Leadership
  • Non-Profits
  • Purchasing
  • Customer Service
  • Budgets

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Ron Misrack — Director, Visitor Services at Hermann Park Conservancy in Houston, TX, US | Unifers