Ron Kucer

About Ron Kucer

Enjoy being a valuable team member in leading a project from customer interest to completion of contracted services knowing that my company and the customer are both better for it.Project management experience developing end-to-end strategies, processes, and systems to support customer needs using project management tools, techniques, and methodologies in the U.S, Canada, and Puerto Rico. Lead Six Sigma project team to reduce resolution time to under 1.5 days, thus improving potential time to revenue and reducing travel expenses. Experienced at customer relationship management with high-level stakeholders, including C-suite executives. Build and lead peak-performing teams to ensure quality and increase customer satisfaction. Successful at coaching and growing team members and providing visibility of team to leadership.Personal Brand Attributes: Managed Services Transition, Project Management, Disaster Recovery Management, Resource Management, Vendor Management, Systems Migration, Process Improvement, Team Leadership/Development.Enjoy reading books, magazines, and articles of professional interest and of personal enjoyment. Use running for balance and health in my life.

Experience

1. Project Manager

   BCforward

   Feb 2021 — Present · Indianapolis, IN, US

   Project Manager, located at a large Pharmaceutical company

Education

• University of Evansville

  Bachelor’s Degree, Business Administration and Management, General

Skills

• Business Process Improvement
• Pmp
• Leadership
• Management
• Service Delivery
• Cross-Functional Team Leadership
• Document Management
• Program Management
• Customer Satisfaction
• New Business Development
• Project Management
• Account Management
• Customer Relationship Management (Crm)
• Managed Print Services
• Solution Selling
• Business Development
• Six Sigma
• Vendor Management
• Project Planning
• Crm
• Process Improvement
• Outsourcing