Ronit Ghosh

Global Market Strategy & Client Success

Role
Global Manager - Client Success at Inwork Global
Location
Kolkata, WB, IN
LinkedIn followers
500 followers

About Ronit Ghosh

Dynamic and results-driven Marketing, Sales and Client Success leader with over 8 years of experience driving revenue, building scalable strategies, and leading cross-functional teams across SaaS, ERP, and HRMS domains. I specialize in architecting end-to-end B2B GTM strategies, Account-Based Marketing (ABM), and digital campaigns that fuel sustainable growth, from early-stage startups to maturing enterprises. I belive in being an Intrapreneur.

Experience

  1. Global Manager - Client Success

    Inwork Global

    Oct 2025 — Present · US

    Group Companies - InWork Global (US) and Group companies - ETIOT Innovations Pvt. Ltd.(India), Nature Technologies Pvt. Ltd.Global Customer Success & Program Management• Client Success & Program Leadership:Lead global customer success and delivery governance across US digital marketing clients and Indian enterprise accounts, ensuring retention, expansion, and milestone-based execution.• Enterprise Program Manager for Big 4 – Deloitte (ETIOT):Program Manager for Deloitte-led enterprise implementations, owning scope control, dependency tracking, milestone planning, UAT coordination, demos, and formal acceptance across multi-vendor environments.• Client Success Manager – BPCL (ETIOT):Act as Client Success Manager for BPCL, managing stakeholder communication, delivery assurance, milestone sign-offs, and long-term account continuity for reconciliation, asset management, and digital transformation initiatives.• US Growth & Digital Operations (InWork Global):Oversee strategy and execution for performance marketing, CRO, AI-led lead capture, CRM workflows, and conversion funnels across construction, roofing, automotive SaaS, and marine clients.• Process & Delivery Governance:Established SOPs for onboarding, MOMs, sprint planning, creative QA, escalation matrices, and reporting—bringing enterprise-grade governance to fast-scaling teams.• Cross-Functional Leadership & Expansion:Coordinate cross-functional teams across India and the US; identify upsell and expansion opportunities through performance insights and roadmap alignment.

Education

  • Calcutta Institute Of Engineering And Management

    BTech - Bachelor of Technology, Information Technology

    2013 — 2017

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Ronit Ghosh — Global Manager - Client Success at Inwork Global in Kolkata, WB, IN | Unifers