Ronen Katz
Information Technology Operations Manager @Cal (Israel Credit Cards)
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WORK HISTORY
Information Technology Operations Manager @Cal (Israel Credit Cards)
Bnei Brak, IL
Lead 40+ IT professionals, including 4 team managers across HD support, PS, NOC, monitoring teams.Oversee mission critical enterprise operations serving 1500+ users, ensuring 99.99% system uptime and rapid incident resolution.Drive cloud transformation and infrastructure modernization initiatives.Implementing ITIL process (incident, change, and problem management), improving SLA compliance and service transparency.Partner with security, devops, and application teams to ensure operational resilience.
EDUCATION
Wingate Institute
Soccer Trainer
Ben-Gurion University of the Negev
Bachelor of Science - BS
The College of Management Academic Studies
M.A
ABOUT RONEN KATZ
Results driven IT Infrastructure & operation manager with over 10 years of experience…
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