Ronell Jeremiah
Specialist - Executive Technical Support @Scotiabank
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WORK HISTORY
Specialist - Executive Technical Support @Scotiabank
Toronto, ON, CA
Provide advanced support & troubleshooting for SVP + Community - Assist/ provide guidance to users for wide range of technical requests across various applications, hardware, and platforms - Maintain and support mobile devices through MDM console- Minimize downtime and optimize performance through proactive planning, tuning & monitoring - Create and file the appropriate work orders/ tickets for various tasks
EDUCATION
Coursera
Google Project Management Specialization
Coursera
Foundations of Cybersecurity, Information Technology
Centennial College
Diploma, Electronic's Engineering Technican
Neil McNeil High School
Ontario Secondary School Diploma
ABOUT RONELL JEREMIAH
With many years in the technology industry I can tell you I am a strong supporter/ follower of the IT industry especially here in Canada.It has always been my objective to make use of my strengths to my advantage to help others. It is something I take great pride and responsibility in no matter who or what. At the end of the day I am a person who wants to be a pleasure to work with and be a large asset to the company I work for, as well as on the job.One of the things which I find important more than ever today is consumers stay educated about the technologies they use and have available to them. Helping people with key decisions of which products and/or services they should get is one of the things I enjoy. I am always looking to further enhance my capabilities and knowledge in many varieties of the technology sector.Some of my main goals include- Break down communication & technical barriers with the less informed to help educate on understanding how to take advantage of today\'s technologies-Be educated and educate myself through various channels on multiple product categories including, Computers, Mobile, Networking, IoT, and more.(Across Multiple providers and brands)- Being able to keep and maintain personal connections with consumers, clients and businesses- Always focused on trying to make a positive mark and come to a solution in a strategic way.Specialties: Consumer Technology, Customer Service, Computer Hardware and software, Mobile Telecommunications (Smartphones), and Desk-side IT Support
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