Ronda Sly
Infrastructure Telecommuniations Specialist @The Salvation Army USA Western Territory
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WORK HISTORY
Infrastructure Telecommuniations Specialist @The Salvation Army USA Western Territory
Happy Valley, OR, US
EDUCATION
Western Illinois University
Liberal Arts
Franklin University
B.S.
ABOUT RONDA SLY
Over 10 years of expertise in account services to deliver innovative VoIP, Webex Calling, IPCC, and CCaaS solutions. As a Supervisor of Account Services, contributions have included managing escalations, fostering client trust, and developing strength-based growth plans that enhance team engagement and productivity. With a focus on process documentation, customer onboarding, and sales enablement, the team has driven operational consistency and elevated service delivery. By aligning strategic goals with consultative relationship-building, seamless implementation frameworks have been established to support client adoption and ensure long-term success.
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