Ronda Melendez

About Ronda Melendez

Bright and intelligent person who is a real fighter. I am a real go-getter and a fighter who is fighting MS and have managed to overcome some real barriers such as blindness, being unable to walk, feed or even so much as dress myself. With determination vowing not to let MS keep me down, I went through session after countless session of physical and OTJ therapy along with numerous MRIs (throw in a couple spinal taps as well) I fought back with my husband at my side so that I could rejoin the workforce again, I am still the intelligent and witty person that everyone knows me to be having regained my sight and ability to walk again. I willingly left Blizzard on good terms because of my health reasons and was told I would be welcomed back. Here\'s hoping, eh? I am now disabled and handicapped but don\'t count me down and out ladies and gentlemen! I will definitely surprise you! The battle is not over yet as it turns out I am to take part of the Camp Lejeune trials which is not only the reason for my illness, but for my father\'s recent passing (he was a former GY/SGT who was stationed on Camp Lejeune at one time). I will not give up for what I believe in. I have extensive experience with account investigations when the account has been compromised then restoring the account according to policy and rules as well as my trained abilities. I go out of my way for the customer as much as I can because I believe that the customer deserves the best and the most that I can give them, Loyalty is what Blizzard deserves of me and that is what they get. I always give anyone I work for 100% and then some.

Experience

1. Writer

   Self

   Jan 1980 — Present · Austin, TX, US

   I dabble in writing historical romance novels. I love history and I love writing. There is a deeply - seated love of the people at Blizzard as well because the environment there is one of family.

Education

• Wetumka High School - graduated May 1986

  Earned Diploma

  1985 — 1986

Skills

• Meeting Planning
• Research
• Customer Service
• Damage Assessment
• Damage Control
• Time Management
• Team Management
• Leading Meetings
• Security Policy
• Office Administration
• Customer Experience
• Investigative Reporting
• Writing
• Public Speaking
• Marketing
• Teamwork
• Code of Conduct
• Inventory Control
• Creative Writing
• Customer Satisfaction
• Management
• Policy
• Customer Support
• Communication
• Policy Writing
• Customer Insight
• Back Office
• Team Leadership
• Social Media
• Continuous Improvement
• Report Writing
• Investigation
• Employee Relations
• Ticketing
• Front to Back Office
• Time & Attendance
• Public Relations
• HR Policies
• Event Management
• Professional Conduct