Ron Cohen

About Ron Cohen

I’m passionate about equipping sales teams with the skills needed to succeed in today’s…

Experience

1. Manager, Enterprise Sales Development

   Zendesk

   Mar 2022 — Present

   As Manager of Enterprise Sales Development at Zendesk, I lead a high-performing team of Sales Development Representatives focused on the UKI & Core Markets. The team is dedicated to driving pipeline growth and identifying new opportunities. I leverage my expertise in AI and workforce development to design and implement training programs that enhance personalization and productivity. This has led to the successful implementation of sales and business development teams across several teams in EMEA. Key achievements: Consistently exceeded sales goals with 122% of new business quota in H1 and 134% in Q3. Developed and implemented a new SDR prospecting plan to enhance engagement through AI and personalisation Collaborated with cross-functional teams to drive revenue growth and talent pipeline development.

Skills

• Workforce Management
• Telecommunications
• Presentations
• Microsoft Office
• Entrepreneurship
• Business Strategy
• Customer Service
• Crm
• Marketing Strategy
• Product Marketing
• Strategy
• Cross-Functional Team Leadership
• Team Leadership
• Business-to-Business (B2b)
• Customer Satisfaction
• Customer Experience
• Marketing
• Call Centers
• Product Management
• Leadership
• Business Development
• Broadband
• Sales Operations
• Contact Centers
• Go-to-Market Strategy
• Management
• Inbound Marketing
• Sales Management
• Telephony
• Project Management
• Service Delivery
• Customer Retention
• Sales
• Call Center Development
• Ivr
• Start-Ups
• Team Management