Ronald

About Ronald

Engineering leader with 15+ years of hands-on experience building scalable, cloud-native solutions that solve complex enterprise problems across Amazon (AWS, Retail, and Global HR), Microsoft, and enterprise consulting environments. I specialize in architecting distributed, event-driven, API-first systems using serverless and microservices patterns, translating complex and ambiguous business challenges into secure, resilient platforms that operate at enterprise scale. From launching Generative AI-powered sales intelligence solutions serving 50K+ daily users to delivering unified POS and real-time payment systems and modernizing global HR ecosystems, I focus on end-to-end solution ownership—architecture, development, testing, deployment, and observability. Equally passionate about building engineering teams, I’ve scaled and led 30+ engineer organizations, hired and mentored top talent, promoted engineers into senior roles, and established strong engineering cultures grounded in operational excellence, automation, accountability, and continuous learning to consistently deliver measurable business impact.

Experience

1. Software Development Manager

   Amazon Web Services (AWS)

   Jan 2025 — Present

   At Amazon, I serve as an Engineering Manager leading 30+ engineers across AWS, Retail, and Global HR, with accountability for architecture, delivery, operational excellence, and talent development. I’ve driven cloud-native platform modernization and GenAI solution delivery supporting 50K+ daily AWS sales team and generating 100K+ weekly recommendations, while improving data quality and sales velocity. I established a centralized DevOps model with 24x7 CI/CD, scaling automated E2E test coverage to 800+ tests and increasing weekly production deployments by 200+%, enabling faster and safer releases. I implemented metrics-driven governance including service health KPIs, deployment frequency, MTTR, on-call quality, cost analytics, and executive dashboards—instituting weekly engineering reviews and monthly operational business reviews to improve reliability, security, and cost efficiency. I also scaled and developed high-performing teams, promoting 12 engineers and strengthening org design, hiring, and performance standards aligned to long-term technical strategy.

Education

• Renton Technical College

  Associate's degree, Applied Science

  2003 — 2005

• Devry University

  BSc. Game and Simulation Programming, Physics, Math, Computer Science

  2009 — 2013

Skills

• C#
• .net
• Oop
• T-Sql
• Software Development
• Databases
• Web Services
• Iis
• Wcf
• Sql
• Visio
• Asp.net
• Sharepoint
• Visual Studio
• C
• Programming
• Ms Project
• Software Project Management
• Agile Methodologies
• Database Design
• Microsoft Sql Server
• Object Oriented Design
• C