Ronaldo Jolissaint
System Engineer @Imagenet Consulting, Llc
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WORK HISTORY
System Engineer @Imagenet Consulting, Llc
Oversee and manage cloud, hybrid, and on-premises environments across Windows, Azure, and Office 365 for a diverse customer base.• Configure and administer user accounts and group permissions within Microsoft 365 Admin Portals•Monitor and resolve issues in customer environments using remote administration tools like Ninja RMM and ConnectWise (ScreenConnect).•Maintain and troubleshoot collaboration tools including Microsoft Outlook/Exchange, SharePoint, OneDrive, and Teams to ensure seamless communication.•Managing hardware and software for installation, modification, troubleshooting, maintenance, and upgrades of operating systems and workstation environments•Configure and manage Intermedia VOIP accounts to ensure seamless communication and efficient operations.
EDUCATION
TechBridge Technology Career Program
Certificate Program, Project Management and IT Service and Support
Eastern Florida State College
Associate of Arts - AA, General Studies
ABOUT RONALDO JOLISSAINT
I’m a Systems Engineer with over 10 years of experience in tech support, systems…
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