Ronaldo Souza

Reservations | Sales | IT | Product Manager | CX | Product Owner

Role
Customer Care Specialist at Avoya Travel
Location
Boston, MA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ronaldo Souza

I have more than ten years of experience with bilingual customer service, administrative routines and customer service in Brazil and abroad. I filled up different positions and functions, with experience in team coordination and administrative routines, thus developing a good know how and different perspectives in this type of work. I have great interpersonal relationships with the team and superiors.

Experience

  1. Customer Care Specialist

    Avoya Travel

    Apr 2023 — Present · US

Education

  • FISK - English School

    English Course

  • University of Rhode Island

    ESL - English as a second language

  • Centro Universitário FMU | FIAM-FAAM

    Bachelor of Technology - BTech, ANÁLISE E DESENVOLVIMENTO DE SISTEMAS

  • PM3

    Product Management

  • Universidade Cidade de São Paulo

    Bachelor of Technology - BTech, Sistemas e aplicações em Internet

    2006 — 2007

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Ronaldo Souza — Customer Care Specialist at Avoya Travel in Boston, MA, US | Unifers