Ronald Jones

Supporting customer payments technology operations and developing digital & card-present solutions

Role: Principal Team Leader Customer Technology Solutions at Chick-fil-A Corporate Support Center
Location: Atlanta, GA, US
LinkedIn followers: 500 followers

About Ronald Jones

Skills and Capabilities: Strategy Development; Process Improvement; Application Development; Competitive Analysis; Root Cause Analysis; Vendor Relationship Management; Yield Optimization; Technology Deployment; Goal Setting; Performance Management; Distribution Channel Diversification; Change Management; Inventory Allocation; Pricing Optimization; Customer Loyalty Programs; Customer Service operations; Omni-channel Management

Experience

Principal Team Leader Customer Technology Solutions
Chick-fil-A Corporate Support Center
Oct 2023 — Present · Atlanta, GA, US
Payment Technology, Partnerships, and Operations

Education

Georgia State University - J. Mack Robinson College of Business
BBA, Marketing, Management
2001 — 2005

Skills

Management
Competitive Analysis
Team Leadership
Strategy
Revenue Analysis
Sales
Business Process Improvement
Process Improvement
Airports
Performance Appraisal
Inventory Management
Data Analysis
Commercial Aviation
Leadership
Strategic Planning
Pricing Analysis
Forecasting
Project Managment
Airlines
Pricing Strategy
Marketing Strategy
Analysis
Yield Management
Pricing
Performance Improvement
Team Management
Training
Strategy Development
Performance Reviews
Analytics
Performance Management

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@chick-fil-a.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Chick-fil-A Corporate Support Center

Restaurants · 93K employees · Founded 1946 · Atlanta, Georgia, United States

At its Atlanta headquarters, known as the Corporate Support Center, Chick-fil-A, Inc. offers full-time careers in various fields such as Digital Transformation & Technology, Financial Services & Accounting, Enterprise Analytics, Restaurant Development, Early Talent Programs and more. Our team of more than 3,000 staff members tackles complex challenges every day — from restaurant design to food innovation, to infusing personalized service into digital spaces — all with the intent of supporting our owner-operators in delivering customer experiences defined by hospitality and care. Chick-fil-A, Inc. is the third largest quick-service restaurant company in the United States, known for its freshly-prepared food, signature hospitality and unique franchise model. More than 200,000 Team Members are employed by independent owner-operators in more than 3,000 restaurants across the United States, Canada, and Puerto Rico. In 2023, the company shared plans to expand by 2030 into Europe and Asia. Chick-fil-A owner-operators live and work in the communities their restaurants serve, each supporting local efforts to address hunger, education, and making a positive impact. The family-owned and privately held company was founded in 1967 by S. Truett Cathy.

chick-fil-a.com

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About Ronald Jones

Experience

Principal Team Leader Customer Technology Solutions

Education

Georgia State University - J. Mack Robinson College of Business

Skills

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