Ronald Tindoy
Revenue Manager @Virgin Hotels
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WORK HISTORY
Revenue Manager @Virgin Hotels
Edinburgh, GB
EDUCATION
Technological University of the Philippines
Bachelor's degree, Computer Science
ABOUT RONALD TINDOY
Revenue management specialist with demonstrative working experience in the hospitality industry; discovering ways to strengthen the revenue force through data analysis and process implementation to support training and onboarding.Self-motivated, proactive, commercially aware, and driven hospitality professional who has achieved success in a variety of roles with increasing levels of responsibility. Well educated of the Edinburgh market and has a broad range of experience in the hospitality trade from customer service, loyalty program, account management, front office, meeting/events and sales, revenue management, and reservations. Lastly, an enthusiastic individual who is passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.Key Skills:• Yield Management & Dynamic Pricing • Segmentation Strategy & Inventory Control • Market Intelligence • Forecasting & Budgeting• Tech Stack Integration • Distribution & Connectivity Management • Cross- Departmental Collaboration• System Onboarding, Troubleshooting, & Maintenance• PMS & RMS Trainer• Data Analytics & Reporting• Analytical Thinking & Problem SolvingTechnical Proficiencies• RMS (IDeaS G3, Duetto, FLYR RMS, IHG Concerto) • PMS (OPERA, Infor HMS, Mews, Apaleo, Guestline, HOP PMS)• Distribution (SynXis, Siteminder, OTAs, GDS)• Sales & Catering (Delphi by Amadeus, OPERA Sales & Catering)• CRM (Hubspot, Cendyn’s eInsight CRM)• Data Analysis & Business Intelligence (Advanced Excel, CoStar/STR, Demand360, Lighthouse Intelligence – Rate Insight, Market Insight, Parity Insight, and BI Tool)• Data Marketing Platform (Triptease, The Hotels Network)• System Architecture & Distribution (Rate Plan, Room Mapping & Inventory, Validation Rules, OTA implementation, Channel connectivity, GDS/IDS management, Direct Booking Engine content management)• System Troubleshooting & Maintenance (Error Resolution, System Auditing, API mapping & Interface monitoring)Trainings:• Certificate in Hotel Industry Analytics• Certificate in Hospitality and Tourism Management• Hospitality Manager: Leadership• IHG Departmental Trainer Certification• Advanced Revenue Academy Programme• Data Science of Hotel Revenue Optimization• Data Analysis and Business Modelling• Amadeus Sales & Event Mgmt – Advanced Property Administrator⏬ But wait, there\'s more!(Continue scrolling down my LI profile) ⏬
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