Ronald Middleton

About Ronald Middleton

Self-motivated and detail-oriented U.S. Army Veteran and Project Management Professional with 20+ years of experience in cradle-to-grave project implementation; cost and data analysis and reporting; process improvement; strategic planning; resource and budget management; vendor management; life-cycle technology analysis and implementation; IT infrastructure management; and risk management. Experienced in designing, developing and implementing processes and procedures that consistently increase performance. Reputation for ensuring stakeholder needs are met and proper escalation procedures are in place. Supported customers at multiple locations, including international sites. Over 10 years of supervisory experience, managing up to 10 direct staff and an organization of 30 personnel. Strengths include integrity; communications; goal-oriented; conflict resolution; building and motivating teams; well organized; and ability to multi-task. Proficient in Microsoft Office Suite. Active Secret Clearance.

Experience

1. Global Alliances Partner Success Program Manager

   Dell Technologies

   Jun 2021 — Present · Round Rock, TX, US

   Support Key alliance partner throughout their buying cycle at DellResponsible for addressing key barriers to success for partners, their end users and internal salesManage new initiatives that the partner or sales team request.Initiatives range from new customer onboarding, product transition, tool introduction or process changeCross functional team management of sustaining business for Alliance PartnersEnsure that partners are enabled to purchase current models as they are introducedFacilitate onboarding of factory integration or customization requestsRemove barriers for internal and external customers to ensure continuity of productWork with external AP/ internal AR to drive timely speed to payServe as a trusted advisor to partner and sales when planning upcoming business needsResponsible for management of team training and onboarding process Globally

Education

• Prairie View A&M University

  CPET

• Webster University

  Master of Arts (MA)

Skills

• Strategic Partnerships
• Diacap
• Government
• Fisma
• Comptia Security
• Security
• Information Security Management
• Team Leadership
• Army
• Security+
• Military Experience
• Comptia Security
• Operational Planning
• Nist
• Security Clearance
• Information Assurance
• Command
• Dod
• National Security
• Leadership
• Program Management
• Military Operations
• Military