Ronald Masters

Network Administrator @Adco Circuits

US

o Single point of contact for all IT support for over 150 employees.o Maintaining computer networks and systems including software, mainframes, VPNs, routers, firewalls, printers and other physical hardwarein both office and plant.o Installing and configuring network equipment (including PCs) for compatibility and optimal performance.o Monitor network performance and troubleshoot issues such as slow speeds, other connectivity issues, or network configurations.o Support, update, and maintain the Epicor ERP system and other associated applications.o Utilize the Epicor ERP system to create custom reports and business applications for end-users.o Perform routine maintenance tasks such as software updates, patch management, etc.o Collaborate with our MSP security specialists to develop and implement security policies and procedures to protect against unauthorized access,viruses, and other security threats.o Develop documentation and maintain policies, procedures, and standards regarding network configurations.o Engage vendors and service providers to procure hardware, software, and other technical services as needed.o Maintain CMMC certification and increase SPRS score.

Wayne State University

Bachelor's degree, Information Technology