Ronald Lee Dennis
Ramp & Ticket Agent @ Menzies Aviation | Hospitality Management Certificate mail sorter
- Role
- Guest Service Representative at Carnival Cruise Line
- Location
- Melbourne, FL, US
- LinkedIn followers
- 500 followers
About Ronald Lee Dennis
With over five years in the aviation industry, Menzies Aviation has been my arena for delivering exceptional customer service and guest relations. The core of my professional ethos revolves around anticipating customer needs and upholding safety standards, critical in the high-stakes environment of air travel. My role as a Ramp & Ticket Agent has honed my ability to navigate challenges with adaptability and composure, ensuring that any inconvenience to customers is addressed with responsibility and empathy. Our team\'s commitment to guest satisfaction is reflected in the recognition we received - the Best Ground Station Award by Delta Air Lines.
Experience
Guest Service Representative
Jul 1997 — Present
Education
Kankakee Community College
Associate's degree, Speech Communication and Rhetoric
Eastern Florida State College
Associate's degree, Hospitality Administration/Management
Kankakee High School
High School Diploma, Music Theater
Eastern Florida State College
Associate's degree, Hospitality and Recreation Marketing Operations
1997
American airlines
Certifacate, Front Desk Customer Service
Eastern Florida State College
Hospitality Management & Business, Hospitality Administration & Management
2008 — 2010
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