Ronald Hodges

Network Administrator II

Role
Network Administrator at Serco
Location
Hampton Roads, VA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Ronald Hodges

Active DOD Secret security clearance

Experience

  1. Network Administrator

    Serco

    Jul 2022 — Present · Yorktown, VA, US

    IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution, and business processes to include, but not limited to, providing assistance with network account management, file share management, tech refresh services management, SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change (MAC) management, and application workbook maintenance• Provide support to the CTR to manage administrative activity, contract ordering functions, and customer service support associated with the use of various NMCI ordering and invoicing systems• Support PC refresh efforts such as Windows upgrades, support government phone efforts such as Purebred or other technical upgrades• provide regional and local level design and installation support to Navy-wide Operational Technology (OT) initiatives and programs for specific instantiations within regional networks. • Ensure connectivity and integration with regional monitoring and enterprise management services• Troubleshoot system outages and engage with program-level support personnel, base-level communications, and regional staff to resolve issues• Manage and configure Access Control List (ACL) on SIPR• Perform routine network administration tasks such as opening/closing of network ports• Participate in the design, plan and execution of network modernization projects

Education

  • Virginia State University

    Bachelor of Applied Science (BASc)

    2011 — 2017

  • Western Governors University

    Master's degree

    2020 — 2025

Skills

  • Project Management
  • Microsoft Office
  • Microsoft Excel
  • Powerpoint
  • Research
  • Customer Service
  • Leadership
  • Microsoft Word
  • Public Speaking
  • Management

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Ronald Hodges — Network Administrator at Serco in Hampton Roads, VA, US | Unifers