Ronald Coutinho
ServiceNow Service Delivery Manager
- Role
- Service Delivery Manager at ManpowerGroup
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Ronald Coutinho
Currently working as a Global Service Delivery Manager for our organization\'s enterprise…
Experience
Service Delivery Manager
Jun 2024 — Present · Pune, IN
Part of the Global IT team, leading ServiceNow platform management and operations.
Education
Mumbai University
B.Com
Skills
- Service-Level Agreements (Sla)
- Program Management
- IT Operations
- Requirements Analysis
- Business Services
- Sla
- Lean
- Management
- Cmmi Svc
- Continuous Improvement
- Cmmi
- Six Sigma
- Problem Management
- Business Process
- Iso 20000
- Service Delivery
- Technical Support
- Troubleshooting
- Consulting
- Service Management
- Software Project Management
- Itil
- Managed Services
- Transition Management
- IT Service Management
- Solution Architecture
- Lean Manufacturing
- Incident Management
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