Ronald Asis Kumar
Senior Specialist Azure Cloud & Infrastructure @ LTIMINDTREE..
- Role
- Senior Specialist in Cloud & Technical Trainer at LTIMindtree
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ronald Asis Kumar
With a Master of Computer Applications degree and over 15 years of experience in IT…
Experience
Senior Specialist in Cloud & Technical Trainer
Jul 2024 — Present · Hyderabad, IN
Holds over 16+ years of experience as a Technical Trainer, imparting exceptional technical training across various domains.Pivotal in developing high-quality course materials for diverse platforms, leveraging industry trends and technology updates.Accomplished record of aligning curriculum and training goals seamlessly with organizational objectives.Credited for brilliant collaboration with managers, instructors, and clients to identify training needs.Demonstrated history of staying abreast with industry advancements and implementing the latest training methodologies and tools.Skilled in using Wireshark for network troubleshooting and performance analysis.Achieved high acclaim for delivering impactful training programs, enhancing knowledge, skills, and effectiveness of employees.Managed and nurtured several batches of engineers in technical support roles, amplifying their expertise and comprehension of technical constructs.Led and managed the technical support team, providing guidance, mentorship, and performance evaluations.• Provided advanced technical support for complex network issues, ensuring timely resolution and minimal downtime.• Managed and prioritized support tickets, ensuring incidents were resolved efficiently and within service level agreements (SLAs).• Developed and implemented training programs for team members to enhance their technical skills and knowledge.• Identified and implemented process improvements to enhance the efficiency and effectiveness of the technical support team.• Maintained detailed documentation of network configurations, changes, and incidents and prepared reports on network performance and issues.
Skills
- Coporate Trainer for Mcitp 2008, Mcse 2012, Ccna & Exchanger Server 2010
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.