Ronak Gupta
Senior Service Desk Analyst @Doane Grant Thornton LLP
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WORK HISTORY
Senior Service Desk Analyst @Doane Grant Thornton LLP
Toronto, ON, CA
EDUCATION
Centennial College
Associate's degree, Computer Systems Technician - Networking
NPower
Training , Junior IT Analyst
ABOUT RONAK GUPTA
As part of the IT team at Grant Thornton, one of the leading accounting and consulting firms in Canada, I provide technical support and customer service to over employees across the country. I troubleshoot and resolve various IT issues, such as network connectivity, hardware and software problems, and security breaches, using my knowledge and skills in networking, coding, and IT basics. I also collaborate with other IT professionals and vendors to ensure the smooth operation and maintenance of the IT infrastructure and systems.I am passionate about learning new technologies and applying them to improve customer satisfaction and efficiency. I am always looking for opportunities to expand my knowledge and skills, and to contribute to the success of the organization.
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