Ronak Shah
Business and Technology Professional
- Role
- Business and Technology Manager at Allstate
- Location
- Edison, NJ, US
- LinkedIn followers
- 500 followers
About Ronak Shah
With over 25 years of experience in business and technology, I am professional who is passionate about delivering innovative solutions and exceptional service to customers and stakeholders. I currently work at Allstate, where I manage the implementation and support of new sales, service, and CRM platforms for the brokerage.As a certified project manager and scrum master, I have successfully led and delivered multiple enterprise-wide cloud and infrastructure initiatives across various industries, including financial services, education, and travel. I have also completed insurance licenses for property, casualty, health, life, and financial securities, demonstrating my commitment to continuous learning and professional development. I leverage my skills in process improvement, customer relationship management, and planview enterprise to drive efficiency, quality, and agility in my projects.
Experience
Business and Technology Manager
Jan 2019 — Present · Edison, NJ, US
Planned and Managed implementation of new Sales, Service and CRM platforms for the brokerage. Utilized Agile SCRUM framework and Waterfall methodologies. Managed team responsible to developing and supporting the technology infrastructure. Responsible for hiring and onboarding technology team. Managed relationships with vendors, carriers, and technology partners.Selected Achievements:* Managed technology infrastructure and rollout of new products and services.* Managed installation, training, rollout and support of CRM, P&C and Financial products across all teams.* Completed Insurance licenses for Property, Casualty, Health, Life and Financial Series 6 Securities.
Education
University of Mumbai
BE, Computer Engg
1989 — 1993
Skills
- Project Management
- Ms Office Suite
- Ca Clarity
- Ms Project
- Full Sdlc
- Project Delivery
- Risk Management
- Project Budget
- Budgets
- Microsoft Office
- Pmp
- Pmo
- Process Improvement
- Training
- Leadership
- Vendor Management
- Management
- Testing
- Microsoft Project
- Software Project Management
- Requirements Analysis
- Business Intelligence
- Business Analysis
- Sdlc
- Consulting
- Business Process Improvement
- Software Development Life Cycle (Sdlc)
- Project Management Office (Pmo)
- Planview Enterprise
- Cloud Computing
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