Ronak Jiwani

Role: Senior Social Media Executive at IDFC FIRST Bank
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Advertising & MarketingView LinkedIn profile

About Ronak Jiwani

Results-driven professional with 9+ years of experience across NBFC, Banking, Telecom…

Experience

Senior Social Media Executive
IDFC FIRST Bank
Jan 2023 — Present · Navi Mumbai, IN
Brand Monitoring for IDFC First bank across all the social media platforms i.e. Twitter, Facebook, LinkedIn, Instagram, and Consumer forum websites.2. Crisis Management3. Customer service4. Social Media Analytics5. Digital Intelligence6. Vigilance

Education

S H Jondhale Vidhya Mandir
10th
1999 — 2012
Annamalai University
Bachelor of Commerce - BCom
2018
Kallada Academy
Master's in Digital Marketing
2022 — 2022

Skills

Client Focus
Microsoft Office
Operational Risk Management
Complaint Investigations
Portfolio Management
Loans
Teamwork
Team Management
Forensic Analysis
Genesys
Finance
HR Policies
Fraud Prevention
Data Analysis
Mis
Complaints
Anti-Fraud
Social Media
Fraud
Microsoft Excel
Fraud Detection
Complaints Cases
Functional Verification
Fraud Investigations
Fraud Analysis

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@idfcfirst.bank.in
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

IDFC FIRST Bank

Banking · 53K employees · Founded 2015 · Mumbai, Maharashtra, India

**Never share your password, OTP, UPI Pin, CVV etc with anyone.** Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles: Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles. Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions. Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so. Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees. Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store. Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years. Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans. ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility. Creating a new-age, ethical and world-class institution for India is a privilege for its employees.

idfcfirst.bank.in

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About Ronak Jiwani

Experience

Senior Social Media Executive

Education

S H Jondhale Vidhya Mandir

Annamalai University

Kallada Academy

Skills

Find verified contacts for anyone on LinkedIn