Ron Zambrano

Us Consumer Bank Service Management @Barclays

Collaborate with key stakeholders to drive change in control and governance process • Reinforce tracking and reporting of compliance to internal outsourcing standards, procedures and controls, including responses to regulatory requests • Develop/maintain procedures and process mapping; creation and maintenance of processes related to service management • Evolve affiliate service level reporting to ensure firm has timely, relevant, accurate and actionable performance and control metrics