Ron Wulff

About Ron Wulff

Dynamic and results-oriented IT executive with extensive experience leading digital workplace transformations and managing global end user computing services. Proven track record of consolidating teams, enhancing processes, and executing large-scale migrations that align technology initiatives with business objectives. Recognized as a trusted advisor for technical and leadership challenges, adept at articulating complex issues and navigating intricate review processes. Strong finance background combined with an unwavering commitment to implementing best-in-class solutions that enhance customer experience while reducing costs and minimizing risks. Respected for driving IT strategy, optimizing operational efficiency, and developing high-performing teams. Actively seeking an executive role to leverage expertise in innovation and operational excellence to deliver exceptional service and drive organizational growth.KEY ACCOMPLISHMENTS* Cloud Migration Leadership: Spearheaded the transition of complex financial organizations to advanced cloud-based systems, enhancing customer experience and operational agility. Provided strategic guidance to senior executives.* Team Optimization & Leadership: Transformed and revitalized engineering and IT teams to achieve peak performance, cultivating a dynamic and collaborative work culture. This initiative significantly boosted individual contributions, team productivity, and retention of top talent.* Operational Efficiency & Cost Savings: Generated multi-million-dollar savings by streamlining operations, optimizing workflows, and conducting in-depth budget reviews to ensure alignment with business objectives.CORE COMPETENCIES* IT Strategy & Transformation: Expertise in driving IT strategy and leading large-scale technology transformations, including cloud initiatives and infrastructure modernization to enhance operational efficiency.* Leadership & Development: Skilled in leading high-performing, globally distributed teams and fostering an inclusive environment that promotes innovation, collaboration, and high retention rates.* Incident Management & Operational Excellence: Strong track record in optimizing incident resolution processes, significantly reducing incident volumes and Mean Time to Resolution (MTTR) and improving service availability for business-critical applications.* Cost Management & Efficiency Improvement: Demonstrated success in managing multi-million-dollar budgets, achieving significant cost savings through process improvements, project leadership, and strategic resource allocation.

Experience

1. Senior Vice President Lending Technology

   PNC

   Apr 2022 — Present · Pittsburgh, PA, US

   Lead critical support and operational functions for the bank’s lending systems, overseeing site reliability, infrastructure management, and engineering teams to ensure consistent availability, security, and efficiency of technology services.* Site Reliability Center (SRC): Lead a 24x7 global team of 55 support engineers responsible for ensuring the availability and swift recovery of 290 Lending Applications and their associated infrastructure.* Site Reliability Engineering (SRE): Supervise a team of 10 Senior Engineers, driving automation, SRC onboarding, and complex issue resolution across systems and infrastructure for Lending Technology.* Change Management: Oversee the Lending Technology change management team, managing the release schedule, and ensuring all changes are appropriately reviewed, approved, or rejected.* Infrastructure & Application Hygiene: Manage a $40MM project focused on maintaining application and server OS versions, as well as ensuring compliance with security requirements to safeguard the Lending space.* Award-Winning Project Leadership: Led the award-winning FlexPay initiative for PNC, leveraging internal cloud infrastructure, microservice APIs, and IaC to drive innovation and efficiency in payment systems.

Education

• Penn State University

  Associate of Science - AS, Information Sciences and Technology

Skills

• Blackberry
• Virtualization
• Troubleshooting
• Databases
• Antivirus
• Citrix
• Infrastructure
• Technical Support
• Business Continuity
• Nas
• Network Security
• Security
• Enterprise Software
• Disaster Recovery
• Vmware Esx
• Information Technology
• Data Center
• San
• Vpn
• IT Operations
• Firewalls
• IT Management
• Dhcp
• Microsoft Exchange
• System Deployment
• Servers
• Itil
• Help Desk Support
• Blackberry Enterprise Server
• Dns
• Integration
• Active Directory
• Windows Server
• Switches
• Hardware
• Group Policy
• Software Installation
• Storage
• Windows
• Tcp/Ip