Ron Robichaud

Manager, Special Discounts @Rogers Communications

Toronto, ON, CA

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Nov 2023 — Present

Manager, Special Discounts @Rogers Communications

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Toronto, ON, CA

Overseeing a great team that handles special discounts for the Rogers communications teams, in addition to many other responsibilities. A very busy, fun grout of individuals that I’m lucky to be working with.

EDUCATION

2006 — 2008

Ryerson University

HR Management Certificate, Human Resource Management

SKILLS

Call CenterVendor ManagementBilling SystemsMetricsChange ManagementTelecommunicationsProcess ImprovementProject PlanningTeam BuildingCustomer ExperienceCustomer RelationsContact CentreProblem SolvingBusiness TransformationCustomer ServicePeople ManagementTeam LeadershipPerformance ManagementEmployee EngagementManagementCall CentersRecruitingCoachingManagement ConsultingContact Centers

ABOUT RON ROBICHAUD

Experienced Coach with a demonstrated history of working in the telecommunications industry. Skilled in Coaching, Customer Relationship Management (CRM), People Management, Team Building, and Business Transformation. Strong professional with a HR Management Certificate focused in Human Resource Management from Ryerson University.

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