Ron Gatus
Operations Manager @Patterson Dental
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WORK HISTORY
Operations Manager @Patterson Dental
Raleigh, NC, US
Operations Manager, Raleigh, NC | 2025 - PresentLead branch operations to provide exceptional customer service, improve operational efficiency, and boost financial performance across service, equipment, customer service, accounting, and inventory teams. Focus on building high-performing teams, streamlining processes, and driving results that strengthen customer relationships and promote business growth.District Manager, New England (7 States)| 2021 – 2024Accelerated regional sales growth across seven states, increasing revenue and expanding the client base through targeted market strategies and significant equipment purchases.Led the rollout and deployment of cloud-based SaaS sales.Developed and implemented comprehensive sales training programs that became standard across multiple districts.Participated for several years in the Patterson’s Future Leader Program, which supports leadership development at scale for new and future company leaders.Coordinated with marketing, operations, and compliance teams to execute multi-state rollouts and service expansions.Managed major regional events, trade shows, and customer summits to enhance brand visibility and loyalty.Created and maintained an overstock website, resulting in a $1.7 million reduction in on-hand inventory.Territory Manager – NY & VT | 2017 – 2021Grew territory market share by 60% through consultative selling, referral strategies, and local partnerships.Crafted and implemented account growth plans aligned with customer service and compliance standards.Built long-term client relationships through consistent follow-ups, educational efforts, and cross-selling initiatives.District Manager – Eastern NY & VT | 2014 – 2017Operations Manager – New York and Vermont Operations | 2010 – 2014
ABOUT RON GATUS
Seasoned operations and sales leader with over 15 years of experience driving growth, sales, service excellence, and operational efficiency in the healthcare and medical distribution industries. Currently serving as Operations Manager at Patterson Dental, where I oversee branch operations, procurement, inventory, service, and customer support across multiple teams.I thrive on building strong, motivated teams and creating processes that remove friction, increase accountability, and deliver a “Disney-like” customer experience. From rolling out compliance initiatives and inventory systems to mentoring future leaders, my focus is always on results that move the needle. Specialties: Operations management, sales leadership, compliance & safety, customer experience strategy, inventory control, procurement, team development, process improvement, and entrepreneurial ventures. Known for: Direct but encouraging leadership, building high-performing teams, and creating practical solutions that stick.Always open to connecting with professionals who want to share ideas on leadership, business growth, and innovation.
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