Ron Escobales

Experience

1. Data Center Services Specialist

   Park Place Technologies

   Dec 2010 — Present

   Park Place Technologies is the premier provider of data center hardware maintenance. Park Place enables its customers to extend the life of their IT equipment at a significant cost savings over the manufacturer. Park Place Technologies is headquartered in Cleveland, Ohio with a world class Client Service and Support Center based outside of Boston, MA. Park Place’s 19 years of experience with over businesses make it a cost-effective, secure alternative to an OEM extended warranty program.Proactively communicates with prospects and existing customer base to uncover and document needs for Park Place Technologies hardware, upgrade and asset disposal capabilities. Provides follow up and expert support to Account Managers and Hardware Specialists on upgrade and hardware opportunities. • Proactively qualifies, manages, and closes leads generated by Service Sales/Key Account Management group. • Follows standardized sales process and protocols, uncovers needs and documents for proposals and closing, provides consistent and quality based prospect/client experience.• Develops new account relationships and routes uncovered service sales opportunities appropriately. • Works with Key Account Managers and other Sales staff; communicates verbally and via email the necessary information to properly act on prospect information and leads.• Participates in training, role playing and Q&A activities and practices to refine skills• Documents all activities in CRM.• Interacts with named vendors, obtains pricing for quotes, organizes and recommends hardware purchases. • Manages and coordinates installations of purchased equipment and coordinates execution of sales agreements.

Skills

• Selling
• Program Management
• Solution Selling
• Salesforce.com
• Customer Service
• Sales
• Data Center
• Storage
• Management
• Microsoft Excel
• Servers
• Crm
• Sales Process
• New Business Development
• Soa
• Account Management