Romy Simpson

About Romy Simpson

I build and lead enterprise delivery organizations that transform how complex programs get planned, executed, and scaled. With 13+ years spanning federal and commercial environments, I turn ambiguous mandates into repeatable, high-performing delivery systems while growing the client relationships that sustain them.At Accenture Federal Services, I lead program-level delivery across multiple concurrent technology workstreams for a large federal enterprise program. I established and currently run a Center of Excellence operating across multiple scrum teams, own delivery governance and PI Planning facilitation, and drive measurable outcomes through structured coaching and continuous improvement. This fiscal year I have driven $2M in client contract growth through delivery excellence.Earlier at Brillient Corporation, I led a full PMO-to-SAFe transformation on a high-value federal contract, improving quality by 32% and productivity by 40%. Across every environment I have worked in, my focus is the same: building delivery capability that scales beyond individual effort.I govern enterprise AI adoption and build AI-enabled delivery frameworks that reduce manual overhead and accelerate program visibility, drawing on experience with ServiceNow AI, Microsoft Copilot, and the broader OpenAI ecosystem.Core Expertise: • Program and Implementation Management • Enterprise Agile Transformation and Coaching • SAFe Release Train Engineering and PI Planning • Center of Excellence Development • AI-Enabled Delivery and Governance • Delivery Governance, Metrics and Reporting • Change Management and Organizational Adoption • Enterprise Platform Delivery: ServiceNow, Azure DevOps, Salesforce, SAP, AWS

Experience

1. Senior Delivery Lead

   Accenture Federal Services

   Dec 2021 — Present

   Lead portfolio-level delivery across 6 concurrent ServiceNow workstreams within a SAFe enterprise Agile delivery model, managing a matrixed team of ~60 professionals across multiple client accounts simultaneously.Enterprise Agile Leadership • Serve as Release Train Engineer, facilitating PI Planning and owning ART-level governance and dependency management across all workstreams • Own end-to-end delivery governance across ITSM, CSM, Security Incident Response, and Vulnerability Response engagements spanning multiple federal clients • Serve as escalation authority across all workstreams, partnering with functional and technical leads to resolve blockers and maintain program momentumDelivery Model and Center of Excellence • Designed and implemented a structured SAFe delivery model across all workstreams, establishing ART-level governance, Agile behavioral standards, escalation paths, and delivery metrics across a bi-coastal organization • Formalized the model as a CoE pilot with the ITSM platform team, achieving 92% planned vs. completed, 100% Definition of Done adherence, and full ceremony adoption from Sprint 1, exceeding Sprint 6 targets at the midpoint • Incrementally rolling out the CoE model to remaining program teams, creating a replicable delivery foundation at scaleBusiness Impact • Drove $2M in client contract growth this fiscal year through delivery excellence and sustained client relationship management across multiple concurrent accounts

Education

• University of the District of Columbia

  Bachelor of Business Administration - BBA, Management Information Systems, General

• Western Governors University

  Bachelor of Arts - BA, Information Technology

• University of the District of Columbia

  Associate of Arts and Sciences (A.A.S.), Legal Studies

  2013 — 2015