Romya Ranjan Samal
Customer Success Manager @ IBM
- Role
- Customer Success Manager at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Romya Ranjan Samal
Customer Success Manager with over 8 years of experience in SaaS, specializing in account management, stakeholder management, revenue growth and retention. Skilled in managing a diverse portfolio of clients across regions including US, UK, EMEA and India. Experienced in supporting a wide range of organizations—from startups to enterprise-level companies—across industries such as IT SaaS, CPG, Digital Ecommerece and Media & Entertainment industry.MBA in Marketing & Business Analytics.Feel free to connect for discussing customer success strategies, sharing insights, or exploring opportunities for collaboration.
Experience
Customer Success Manager
Apr 2025 — Present · Bengaluru, IN
Education
New Delhi Institute Of Management
Master of Business Administration - MBA, Marketing, Business Analytics
2019 — 2021
Institute of Techncal Education & Research
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
2011 — 2015
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