Romy Mukherjee

About Romy Mukherjee

Managing all phases of store operation to ensure maximum sale and profitability Focus…

Experience

1. Store Manager

   Reliance Digital

   Oct 2023 — Present · Aurangabad, IN

   Managed a high-traffic retail store spanning 9,200 sq. ft. with a focus on electronics and technology products.• Led a team of 40+ employees, providing training, support, and motivation to achieve sales goals and ensure top-notch customer service.• Customer Service Excellence ensure high standards of customer service by establishing and enforcing policies that enhance customer satisfaction and loyalty.• Developed and implemented sales strategies that increased store revenue• Oversaw inventory management, ensuring optimal stock levels and reducing shrinkage through effective loss prevention strategies.• Analyzed sales data and market trends to make informed decisions that enhanced product offerings and customer engagement.• Fostered a positive store environment by promoting teamwork and recognizing outstanding employee performance.• Ensure store compliance with health and safety regulations, as well as company policies, to maintain a safe environment for customers and employees.• Community Engagement build relationships with the local community to enhance brand presence and drive foot traffic to the store• Recognized for achieving the highest Key Performance Indicators (KPIs) within the region fo

Education

• Kolhan University Chaibasa

  Bachelor of Commerce - BCom

  2010 — 2013

• Lovely Professional University

  Master of Business Administration (M.B.A.)

  2013 — 2015

• Kendriya Vidyalaya

  High School

  2012 — 2013

Skills

• Recruiting
• Marketing Strategy
• Microsoft Excel
• Powerpoint
• Public Speaking
• Leadership
• Customer Service
• Management
• Team Building
• Analysis
• Microsoft Office
• Sales
• Microsoft Word
• Team Leadership
• Microsoft Retail Management System
• Teamwork
• Team Management
• Business Strategy
• Strategic Planning
• Training
• Strategy
• Time Management