Romulus Gomes

Innovation and Incubation

Role: Innovation and Incubation at Reliance Retail
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Romulus Gomes

Service professional who leverages expertise in operations, project management and…

Experience

Innovation and Incubation
Reliance Retail
Mar 2022 — Present · IN
innovation and Incubation

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
MBA
2001 — 2004

Skills

Sales
Customer Lifecycle Management
Mis
Employee Engagement
Key Account Management
Project Management
Customer Experience
Call Centers
Business Development
Service Delivery
Outsourcing
Leadership
Customer Retention
Customer Service
Vendor Management
Management
Market Research
Business Process
Gsm
Team Management
Performance Management
Revenue Assurance
Telecommunications
Customer Satisfaction
Training
Operations Management
Quality Assurance
Bpo

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@relianceretail.com
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

Reliance Retail

73K employees · Mumbai, Maharashtra, India

Reliance Retail is the retail initiative of RIL and an epicentre of our consumer-facing businesses. It has been ranked as the fastest-growing retailer in the world. It is ranked 53rd in the list of Top Global Retailers and is the only Indian Retailer to feature in the Top 100. It is the largest & the most profitable retailer in India with the widest reach. It has nearly 249 million registered customers buying across all its formats. It recorded more than 780 million footfalls across all its stores in FY23, a scale unmatched by any other retailer in India. With over 3 Million daily transactions, Reliance Retail operates at a scale unparalleled in the Indian retail industry and continues to enrich the quality of lives of millions of Indians every day. Corporate frauds have become rampant, we wish to caution all potential job seekers that Reliance Industries Ltd. & its Group Companies: 1. Do not charge any job seeker any money or deposit for giving employment offers and interviews or for providing laptop/uniform. 2. Do not appoint any Agents, Agencies, or Individuals to make or issue offers of employment or benefits on their behalf. 3. Do not ask for personal documents like mark sheets, PAN Card, Aadhaar Card, CV to be shared through WhatsApp or any other social media platform 4. Do not communicate using personal email IDs like Gmail, Yahoo, Hotmail, Outlook, etc. All official communications related to employment are done using an email address ending with “@ril.com”. 5. Reliance Industries Ltd. and its Group Companies will neither be responsible for losses arising out of any fraudulent transactions nor bound by any fraudulent offers. 6. As a responsible employer we have also developed a “Validate Your Offer” tab on our career page which can validate authenticity of offer released to candidates. It will be in our mutual interest that should there be any suspicious activity pertaining to fraudulent enrolment noticed, report to r••••••••@ril.com.

relianceretail.com

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