Romulo Sanchez
Process Excellence Analyst @TELUS Digital
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WORK HISTORY
Process Excellence Analyst @TELUS Digital
Vancouver, BC, CA
Led process excellence initiatives within the CEBO Transformation program, driving operating model evolution, service delivery optimization, and automation readiness.• Designed process architecture (Levels 0–3) and governance structures, strengthening ownership clarity, execution discipline, and cross-functional alignment.• Partnered with business and technology teams to align process improvements with AI, RPA, and automation transformation efforts.• Developed delivery visibility mechanisms including RACI frameworks, RAID logs, and tracking structures to improve coordination and risk management.• Designed and delivered a Yellow Belt Six Sigma training program, building internal capability and fostering structured problem-solving.
EDUCATION
Universidad Nacional Experimental Politécnica 'Antonio José de Sucre'
Bachelor of Engineering - BE
U. E. Colegio La Salle Barquisimeto
Bachelor of Science (B.Sc.), Educación primaria
SKILLS
ABOUT ROMULO SANCHEZ
Process Excellence & Transformation Leader | Six Sigma Black BeltI help organizations translate strategy into operational results by improving processes, strengthening governance, and enabling scalable execution.With 15+ years of experience across manufacturing and service environments, I’ve led cross-functional initiatives that streamline operations, enable automation, and build sustainable cultures of continuous improvement.My work sits at the intersection of process architecture, data-driven decision making, and capability building, helping teams not only improve processes but also develop the discipline to sustain excellence.I believe operational excellence is ultimately about people: creating systems where clarity, performance, and human potential can thrive together.Always open to connecting with professionals interested in process transformation, operational excellence, and building better organizations.
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