Romulo Delgado-Acosta

About Romulo Delgado-Acosta

Teacher, Mentor and F&B operational leader with over 26 years of International experience with Four Seasons Hotel and Resorts. Passion for fostering mindful guest experiences, business profitability and high level of employee connection, satisfaction and retention Proven record of accomplishments and success managing Food and Beverage leadership positions. Proven opening experience of Forbes 5 Stars / 5 Diamond Four Seasons properties in US and Latin America. Constantly contributor of out- of- the- box thinking, innovating approach, business acumen, ethic, integrity, empathy and emotional intelligence skills Craftsmanship | Connection | Character | Personality | Care | Communication | Mentor | Coaching | Budgeting | Training | Mastery | Opening | Task force | Service | Logistic Management | Luxury | Creativity | Consultant | Operations | Innovating approach | Problem Solver | Teamwork | Off the Script

Experience

1. Director of Banquets

   Four Seasons

   Feb 1994 — Present

Education

• Universidad Autónoma de Coahuila

  Economic

  1988 — 1989

• Florida Atlantic University - College of Business

  Hospitality Administration/Management

  2020 — 2020

Skills

• Leadership
• Banquets
• Hotels
• Resourceful Problem-Solving
• Resorts
• Food Cost
• Hospitality Industry
• Hospitality
• Menu Design
• Restaurant Management
• Front Office
• Wine
• Customer Satisfaction
• Food
• Rooms Division
• Restaurants
• Food & Beverage
• Guest Service
• Customer Service
• Event Management
• Catering
• Pre-Opening
• Micros
• Luxury
• Guest Satisfaction
• Hotel Management
• Convention Services
• Hospitality Management
• Service Quality
• Opening Hotels
• Cost Control
• Staff Training
• Fine Dining
• Creativity
• Menu Development