Romona Hema Singh
Account Manager @ S&P Global | Account Management, Revenue Growth and Expansion, Compliance, KYC, KY3P, AML, Due Diligence Review, Financial Crime, Economical Country Risk
- Role
- Manager, Account Management, Primary Nfc Government & Academia Sector at S&P Global
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Romona Hema Singh
Strategic Account Leader | Client Success Champion | Revenue Growth ArchitectWith over a decade of experience driving client engagement, revenue growth, and operational excellence across premier financial intelligence and risk firms, S&P Global (formerly The McGraw-Hill Companies), Exiger, and Refinitiv (now LSEG), I’ve consistently turned complexity into clarity and relationships into long-term success.At the core of my career is a passion for solving client challenges, mentoring high-performing teams, and managing multimillion-dollar portfolios with a relentless focus on value delivery, retention, and expansion. I’ve led pods/teams of account managers overseeing books of business from $7M to $30M+, navigated multi-year global contract negotiations, and built client management programs from the ground up. Whether it’s government agencies, financial institutions, or Fortune 500s, I thrive in driving strategic impact at scale. Key Highlights:200%+ renewal performance at S&P Global, with continued overachievement on new business referrals.Successfully managed and retained a $27M+ global account book at Exiger with 107% renewal + upsell performance.Closed high-value, multi-year deals (e.g, 3-year renewal with Tier 1/Global Banks and Private Equity Firms) and led full sales cycle to cash, including AR recovery.Cross-functional leader who collaborates with legal, finance, product, and customer success to deliver seamless client outcomes.Deep expertise across compliance, KYC/EDD, third-party risk, economic forecasting, and financial data platforms. Tools of the Trade: Salesforce (all versions), World-Check One, DDIQ, Monday.com, JIRA, Eikon, IHS Connect, SAP, Oracle, TM1 Cognos, and more.I lead with curiosity, close with precision, and empower teams to thrive. If you\'re passionate about client value, operational excellence, and strategic account growth, we\'re already speaking the same language.
Experience
Manager, Account Management, Primary Nfc Government & Academia Sector
Feb 2022 — Present · NY, US
Focuses on the account/relationship management and revenue generator of Economic Country Risk, Supply Chain and Capital IQ product suites. The Account Management team masters industry and product knowledge to keep clients informed. Account Managers work with their clients to learn about the challenges and opportunities they face and discuss how Market Intelligence solutions can enable them to achieve value through their partnership with the organization.
Education
LaGuardia Community College
Associates of Arts, Liberal Arts
2004 — 2007
Brooklyn College
Bachelor, Business, Management and Finance
2009 — 2011
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