Romina Ford
Strategic Tech Leader | Business Transformation & Governance | Managed Billion Dollar Partnerships & 3.5K+ Transitions | Bridging IT & Business Strategy via Design Thinking & Automation to Drive CX & Revenue Growth
- Role
- Vz Lead - Automation Office at Verizon
- Location
- Weston, CT, US
- LinkedIn followers
- 500 followers
About Romina Ford
I don\'t just manage systems and processes; I architect the cultures and workflows that make them succeed.With over 15 years as a people leader in the telecom and technical sector, I specialize in stabilizing complex, high-risk transitions. Whether orchestrating the governance of a billion dollar strategic partnership, mobilizing \"Tiger Teams\" to resolve critical security risks, or teaching myself to code in Smartsheet to build automation dashboards over a weekend—I bridge the gap between high-level business strategy and hands-on technical execution. My core expertise includes:• Strategic Governance: Leading operational resilience for 3,500+ employee transitions and vendor ecosystems.• Digital Transformation: Launching CX portals that increased quote volume by 83% and leading Design Thinking \"insurgencies\" to change corporate culture.• Technical Fluency: I speak the language of engineers and developers, backed by hands-on certification in Salesforce.com and advanced proficiency in Smartsheet.I am passionate about eliminating waste, driving automation, and fostering inclusive, high-performing teams. Fun facts about me: I can play seven musical instruments. I love creating Asian Brush paintings, I\'m a sci-fi/fantasy fan, a foodie, and have completed two half-marathons.
Experience
Vz Lead - Automation Office
May 2025 — Present
Education
Manhattan University
Bachelor of Science (B.S.), Chemical Engineering
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