Romi Bhataacharjee
Awarded Women Leaders 2025 | Built CX Engines That Think. Fixed Broken Loops. Certified Twice. Awarded Thrice. | CX Transformation | Transactional Quality | Omnichannel Ops | COPC | NPS | AI x People
- Role
- Lead Manager Quality at Tech Mahindra
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Romi Bhataacharjee
Strategic CX Transformation Lead with 21+ years of progressive leadership across BPO…
Experience
Lead Manager Quality
Aug 2025 — Present · Mumbai, IN
Education
Symbiosis Centre for Distance Learning
PGDBM, Marketing
2004 — 2006
Asian School of Cyber Law
Certificate, Information Technology Law
2010 — 2011
Asian school of cyber law
Certificate, Cyber Forensics Professional
2010 — 2010
Ascian School of Cyber Law
Certificate, Digital Evidence Analyst
2010 — 2011
Technographic School of Visual Arts
PG Diploma, Multi Media
1998 — 2000
Sigma Animation Pvt Ltd
Certificate, Coral Draw
1999 — 2000
ISABELLA THOBURN P.G. COLLEGE
Bachelor's Degree, Computer Application
American TESOL
Certificate Master trainer, Corporate Training
2013 — 2014
Bharti Airtel Ltd
Certified, Six Sigma - Lean
2005 — 2006
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