Frank Romero
Service Manager at Computacenter US
- Role
- Service Delivery Manager at Computacenter
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Frank Romero
Experienced Service Delivery Manager with a demonstrated history of working in the information technology and services industry. Strong operations professional skilled in Business Process, Service Delivery, Negotiation, Operations Management, and Coaching.
Experience
Service Delivery Manager
Jan 2016 — Present · PA, US
Skills
- Cross-Functional Team Leadership
- Software Documentation
- People Management
- Vendor Relations
- Team Management
- Account Management
- Planning
- Service Delivery
- Process Engineering
- Excel
- Business Analysis
- Mentoring
- Process Improvement
- Business Process
- Quality Assurance
- Call Centers
- Siebel
- Sla
- Troubleshooting
- Vendor Management
- Active Directory
- Xp
- Project Management
- Problem Solving
- Operations Management
- Access
- Team Building
- Management
- Call Center
- Documentation
- Strategic Planning
- Inventory Management
- Word
- Coaching
- Customer Relations
- Program Management
- Administration
- Leadership
- Windows
- Performance Management
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