Romeo Manzano
Integration Support Engineer @eHealth, Inc.
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WORK HISTORY
Integration Support Engineer @eHealth, Inc.
Manage technical aspects of Insurance Carriers and Lead Partner’s integrations between their site and eHealth.• Obtain and analyze technical requirements to propose solutions that meet the carrier’s needs.• Troubleshoot irregularities from user stories by parsing log files and attempting repros.• Manage eHealth\'s support operations; maintain Zendesk configuration, monitor internal and carrier submitted issues; triage issues to streamline path to resolution.• Administrate intranet/extranet/web-service accounts for eHealth interfaces/portals.
EDUCATION
Johnson & Wales University
BS, AS, Marketing, Advertising/Communications
SKILLS
ABOUT ROMEO MANZANO
Results-driven Marketing Professional with hands-on experience leading marketing programs, account management, and internet communications for online and print publications. Offers a unique combination of marketing, technical and analytical capabilities. Works well in a fast-paced, demanding environment. Skilled in written and verbal communications; impeccable interpersonal and team-building abilities.Specialties: • Strategic Marketing• Campaign Development • Website Maintenance • Trade Show/Events • Program Measurement • Report Preparation • Business/Trend Analysis • Marketing Research • Brand Awareness
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