Romaro Nelson
- Role
- Manager, Planning & Resource Optimization at Linkedin
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Romaro Nelson
Until recently, I served as the Manager of Planning & Resource Optimization at LinkedIn…
Experience
Manager, Planning & Resource Optimization
Oct 2021 — Present
Lead, develop, and manage analytics team focusing on scientific examination of capacity planning, workforce management, and change-management for Linkedin\'s Escalation Operations, Technical Product Operations, and Trust operations groups within the Global Business Operations organization. Executive-level engagement, strategic project management, data analytics, and employee development are key responsibilities of this role.
Education
Bellevue University
Master of Science (M.S.), Business Analytics
2021 — 2025
Kaplan University
Associate of Applied Science, Business Administration
2001 — 2003
Bellevue University
Bachelor of Applied Science, Business Administration
2003 — 2005
Kaplan University
Associate of Applied Science, Accounting
2001 — 2003
Skills
- Team Leadership
- Customer Experience
- Customer Relationship Management (Crm)
- Training
- Project Management
- Analytics
- Business Intelligence
- Database Administration
- Sql
- Customer Service
- Contact Centers
- Account Management
- Strategic Planning
- Crm
- Salesforce.com
- Customer Satisfaction
- Public Speaking
- Product Management
- Operations Management
- Business Process Improvement
- Call Centers
- Team Building
- Marketing
- Six Sigma
- Sales
- Microsoft Excel
- Business Analysis
- Process Improvement
- Budgets
- Sales Management
- Wireless
- Data Analysis
- Powerpoint
- Coaching
- Quality Assurance
- Management
- Analytical Skills
- Leadership
- Cross-Functional Team Leadership
- Analysis
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