Roman Thelen
Privatier @Freiberuflich
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WORK HISTORY
Privatier @Freiberuflich
Mannheim, DE
EDUCATION
Mannheim University of Applied Sciences - Fachhochschule Mannheim - Hochschule Mannheim
Dipl. Ing. (FH)
SKILLS
ABOUT ROMAN THELEN
Professional experience • Creating and evaluating cloud solutions • Sales knowledge • Responsible for SAP operation within Germany for all customers of a global IT Service provider • Finding support solutions for any kind of application • Recognized expert for ERP/SAP hosting services • Recognized and highly valued approver and influencer of delivery concepts • Exceptional leadership, managerial and employee-development skills • Excellent communication, presentation and motivation skills • Track record in on-boarding new customers into delivery • Numerous supported engagements with SAP or other ERP offerings • Successful implementation of one global industrialization Method in the SAP delivery • Global experience in cooperation with Integrated Delivery Centers in Europe • Support for critical accounts and major incidents • Managing data-centers • Broad experience in many IT areas • Shown leadership in data center consolidation Key skills • People Management Skills: performance management, motivation, straight talk • General Management skills • Customer thinking • Industrial thinking in the IT (we can really learn from the industrialization) • Contract negotiation • Problem solving techniques • Technologies like Cluster, High Availability, Disaster Recovery, RTO, RPO • Systems operation • Operating systems (VMS, AIX, Solaris, HP-UX, Tru64, Linux, Wintel). • ERP systems (SAP, Oracle) • Archive systems (Open-Text, Filenet). • Infrastructure for ERP/SAP hosting, platform (p-Series, x-Series, Sun, Compaq/HP Alpha, HP PA-RISC Server) • Storage solutions • LAN, SAN. Tivoli Storage Manager
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