Ricardo Roman
Engineering Pod Lead @US CLOUD: Microsoft Premier/Unified Support Alternative
Aurora, IL, US
EMAILS
MOBILE NUMBERS
+17•••••••62
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WORK HISTORY
Jun 2023 — Present
Engineering Pod Lead @US CLOUD: Microsoft Premier/Unified Support Alternative
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SKILLS
Call CentersSoftware InstallationProfessional MentoringHp PrintersTelecommunicationsCustomer SatisfactionWireless TechnologiesTroubleshootingSmartphonesComputer HardwareTechnical Staff ManagementMicrosoft Operating SystemsAccount ManagementLeadershipPapercutWireless NetworkingElectrical TroubleshootingTechnical DocumentationSales ManagementRemote TroubleshootingTime ManagementAndroidTrainingTechnical AnalysisWindows ServerTechnical SupportXeroxXerox PrintersCustomer ServiceMobile DevicesCustomer ExperienceWindows 7Electronics RepairUser ManagementPythonActive DirectoryNetworking
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