Romana Bertolotti
Customer Success | Building and sustaining partnerships with educators to bring about change and success.
- Role
- Customer Success Manager at McGraw Hill
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Romana Bertolotti
Customer Success Manager with 4+ experience and 100% retention• Project manager with 24+ years of quantifiable success• Insightful, organized and focused team player with strong commitment to goals• Responsible for developing and facilitating professional learning sessions virtually and onsite• Coach for new employees through on-boarding• Classroom teaching experience Grade 5 – Adult Education• Able to manage multiple projects simultaneously while working in a demanding, fast-paced environment
Experience
Customer Success Manager
Aug 2024 — Present · NY, US
Supporting customers in the Northeast with renewals, implementation and more!
Education
Marymount Manhattan College
BA
1986 — 1990
New York University
MA
1991 — 1993
University for Foreigners in Perugia
MA
2010 — 2012
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