Roman Novak

Product Manager @Cvent

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2024 — Present

Product Manager @Cvent

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Calgary, AB, CA

Defined and executed product strategy and roadmap• Collaborated with cross-functional teams to launch new features • Conducted competitive research and created user stories• Prioritized the product backlog• Oversaw the product lifecycle and iterated based on performance metrics and user feedback

EDUCATION

N/A

Taras Shevchenko National University of Kyiv

Master's degree, Law

2012 — 2013

Université Grenoble Alpes

French Law Diploma, Droit Francais

SKILLS

ManagementLegal ResearchLegal WritingLitigationCustomer ServiceResearchMicrosoft OfficeСоциальные МедиаNegotiationPublic SpeakingMicrosoft ExcelУправление ПроектамиОбслуживание КлиентовМенеджментАнглийский Язык

ABOUT ROMAN NOVAK

With a decade of experience in the high-tech and SaaS industry, I have cultivated a diverse skill set, beginning as a Client Services Representative in 2014 and advancing to a Product Owner (Product Lead) role by 2021. Throughout my career, I have demonstrated adaptability and proficiency in various capacities, including technical support, customer support, project management, and product management, across both B2C and B2B sectors.My tenure includes three years as a Team Lead, where I honed my managerial skills, deepened my product support expertise, and developed a customer-centric mindset. This role allowed me to effectively lead teams, drive product improvements, and ensure exceptional customer satisfaction. I am passionate about leveraging my comprehensive experience to drive innovation and deliver high-quality software products that exceed user expectations.

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Roman Novak — Product Manager at Cvent in Calgary, AB, CA | Unifers