Roman Mykijewycz
Business Systems Analyst Digital Web Services @Tokio Marine North America Services
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WORK HISTORY
Business Systems Analyst Digital Web Services @Tokio Marine North America Services
Bala Cynwyd, PA, US
Worked with business, technical leads, vendors, and architects to identify, determine feasibility, develop, and deliver new solutions across all of the TMA Group Company’s external-facing websites and their downstream systems.• Designed online portals, implemented various APIs and innovative technologies, improved data analytics, and oversaw major website redesigns, in an effort to enhance the business / user experience. • Created SOP’s, knowledge articles, led trainings, on-boarded new employees, identified areas of improvement, and suggested enhancements in an effort to improve BA team performance, increase effectiveness, and better serve our business owners. • Acted as a product manager for Phly.com, leading efforts to improve UI/UX, streamline business and end-user processes, support demand management, as well as overseeing the change management process for major revision releases.
EDUCATION
Drexel University
BS
SKILLS
ABOUT ROMAN MYKIJEWYCZ
Specialties: Analytical, detail-oriented problem solver with the ability to anticipate…
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