Roman Jones
Senior Service Engineer - Fasttrack for Microsoft 365 @Microsoft
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WORK HISTORY
Senior Service Engineer - Fasttrack for Microsoft 365 @Microsoft
As a Senior Service Engineer and Security Champion for the FastTrack Data Migrations Team at Microsoft 365, I collaborate with cross-functional teams in product engineering, security, and service delivery to develop cutting-edge 1P and 3P technical solutions that facilitate customer migrations to Microsoft 365. My role involves understanding customer needs, designing scalable services, and leveraging telemetry and feedback to optimize processes. I independently implement high-performance solutions across teams while ensuring quality. Additionally, I work closely with product engineering to prioritize customer and partner insights, providing technical requirements for service design and architecture. As the Security Champion, I oversee the privacy, security, and responsible AI consumption of our solutions, ensuring they adhere to Microsoft\'s best practices and standards.
EDUCATION
Spokane Colleges
Associate of Applied Science, Software Development
University of Phoenix
Bachelor of Applied Science (BASc), Information Technology
SKILLS
ABOUT ROMAN JONES
I have a vast background creating Cloud-based and On-prem solutions in the Financial, Healthcare and Technology sectors and enjoy leading workstreams, leveraging industry standards and best practices to meet Client/Customer needs. I enjoy working with others and helping them develop their careers while building solutions that focus on directing the future as opposed to consuming the present. I also have a strong customer service background which includes exceptional interpersonal communication skills and the ability to learn and adapt to new technologies very quickly.
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