Romaine Scott

Hotel Director

Role: Hotel Director at Delaware North
Location: Memphis, TN, US
LinkedIn followers: 500 followers

About Romaine Scott

Strategic and dynamic Hospitality Executive with diverse urban and resort luxury experience complemented with a proven track record involving training, employee engagement, employee relations, people development, guest satisfaction and profit center management.

Experience

Hotel Director
Delaware North
Jun 2023 — Present · West Memphis, AR, US
At Southland Casino Hotel, I focused on enhancing guest experiences and driving revenue growth while prioritizing employee engagement and skill development. My commitment to excellence in hospitality fostered a thriving environment for both guests and staff. I played a crucial role in preparing the property for the prestigious Four Diamond award for 2024, ensuring we maintained high service standards.

Education

Church Teachers' College
Associate's degree, Teaching Mathematics and Computer
2001

Skills

Front Office
Computer/IT
Management
Engineering
Food & Beverage
Customer Service
Forecasting
Budgets
Hotels
Resorts
Concierge
Budgeting
Yield Management
Human Resources
Housekeeping
Pre-Opening
Laundry
Leadership
Purchasing Supplies
Opera
Transportation
Human Resources Information Systems (Hris)
Employee Training
Training & Development
Property Management Systems
Hospitality Industry
Training
Hospitality Management
Rooms Division Management
Kronos
Rooms Division
Sales/Rev Management
Pre-Opening Experience
Revenue Analysis
Change Management
Catering
Problem Solving
Adp Payforce
Hotel Management
Paycor

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