Rom Zahavi

About Rom Zahavi

INFORMATION TECHNOLOGY EXECUTIVEStrategic IT Leadership | Global Team Management | Business-Aligned Technology Solutions | Agile & DevSecOps ExcellenceInnovative and results-driven IT leader with a proven track record of delivering enterprise-scale, mission-critical systems that drive business value. Adept at defining technology roadmaps and leading global teams through the full SDLC — from strategy and solution design to deployment and post-production support. Skilled in aligning IT with business priorities, optimizing operations through automation, and managing multi-million dollar budgets with a clear focus on performance, scalability, and ROI.Core Competencies:Strategic Planning | Global Leadership | Agile SDLC | DevSecOps | SRE | P&L Ownership | Application Design | CI/CD Pipelines | Organizational Transformation | Business Partnership | Production Support | Digital Enablement Strategic IT Solutions for Business ValueDeep experience translating complex business needs into actionable, cost-effective technology solutions. Position IT as a strategic partner by offering tiered solutioning options—balancing innovation, performance, and cost. Enterprise IT Strategy & Global SDLC LeadershipLed comprehensive IT strategies and global development efforts across Agile and hybrid environments. Built and matured 24x7 global production support models using follow-the-sun structures. Operational Excellence & Performance OptimizationChampion of sustainment programs that improve tooling, alerting, automation, and system performance. Strong focus on improving time-to-market, uptime, and operational resilience. Relationship & Stakeholder ManagementRecognized for exceptional leadership and cross-functional collaboration across geographies. Build trusted relationships with business, technical, and vendor stakeholders. Organizational Growth & Global Team BuildingExpert in developing high-performing global teams, streamlining operations, and optimizing delivery in onshore, offshore, and matrixed environments. Financial Stewardship & P&L AccountabilitySuccessfully managed global P & Ls involving hundreds of employees and tens of millions in revenue, ensuring fiscal responsibility and value delivery.

Experience

1. VP, Na Sapiens Cloud Services

   Sapiens

   Sep 2022 — Present · Raleigh, NC, US

   Strategic technology executive leading end-to-end cloud hosting and services for all North America clients—supporting ~200 enterprise accounts across multiple business units. Accountable for the regional hosting P&L, driving operational excellence, cost optimization, and high availability across the cloud landscape.Key Responsibilities & Achievements: • Serve as a cross-organizational leader and strategic partner, aligning cloud services with evolving business goals, customer expectations, and market demands. • Lead and scale a large global team spanning Cloud Operations, DevOps, and Service Management, ensuring around-the-clock service delivery and operational continuity across regions. • Own full accountability for the North American hosting business, including financial performance, customer SLAs, and service innovation. • Spearhead implementation and maturation of DevOps and Site Reliability Engineering (SRE) practices to enhance automation, observability, system resilience, and release velocity. • Drive continuous improvement across the SDLC, from development to deployment and post-production support, fostering a performance-driven engineering culture. • Successfully transformed hosting delivery models to support hybrid cloud strategies and evolving client requirements, increasing operational efficiency and customer satisfaction.

Education

• Tel Aviv University

  Bachelor of Science - BS, Computer Science and Economy

• Ort Technikum

  Extended Computer Science - 10 graduation points, Computer Science

  1982 — 1985

• Tel Aviv University

  BSC and BA, Computer Science and Economics

  1992 — 1995