Rolonda Goodwin

Leadership | Strategy & Planning | Customer Success | Operations | Engineering | Certified Health Coach

Role
Sr Program Manager- Strategy & Planning, Office of Acceleration Cx Americas at Cisco
Location
Raleigh-Durham-Chapel Hill, NC, US
LinkedIn followers
500 followers

About Rolonda Goodwin

Pragmatic strategist and dedicated mentor who specializes in cutting through complexity to reveal core solutions. I partner with leaders to tackle their most challenging problems. My strength lies in seeing what others miss—underlying patterns, system inefficiencies, and long-term implications. Whether streamlining processes or developing talent, I\'m committed to creating lasting impact.

Experience

  1. Sr Program Manager- Strategy & Planning, Office of Acceleration Cx Americas

    Cisco

    Apr 2024 — Present

    Lead strategic programs in alignment with organizational priorities for the Americas Theater in our Customer Experience organization.Support the Senior Vice President and Senior Leadership Team in achieving business objectives.

Education

  • Keller Graduate School of Management of DeVry University

    Master of Business Administration, Project Management

  • Cisco

    Leader Journey

    2019 — 2020

  • North Carolina Agricultural and Technical State University

    Bachelor of Science, Electrical Engineering

  • Cisco

    Next Generation Leadership

    2017 — 2018

Skills

  • Product Lifecycle Management
  • Integration
  • Program Management
  • Ms Project
  • Business Process Improvement
  • Training
  • Process Improvement
  • Strategic Planning
  • Change Management
  • Engineering
  • Lean Manufacturing
  • Project Management
  • Writing
  • Agile Methodologies
  • Risk Management
  • Six Sigma
  • Professional Development
  • Agile Scrum
  • Continuous Improvement
  • Career Development Coaching
  • Cisco Technologies
  • Manufacturing
  • Operations Management
  • Advising
  • Public Speaking
  • Cross-Functional Team Leadership

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Rolonda Goodwin — Sr Program Manager- Strategy & Planning, Office of Acceleration Cx Americas at Cisco in Raleigh-Durham-Chapel Hill, NC, US | Unifers