Roland P.

About Roland P.

Driving Innovation in Product Management: Crafting Exceptional User JourneysHello LinkedIn community! I\'m a seasoned Senior Product Manager with a mission to redefine consumer experiences in the digital realm. I bring a wealth of expertise in product strategy, roadmap execution, and building meaningful relationships. For the past 19 years, I\'ve been at the forefront of innovation, steering product strategies and fostering cross-functional collaboration for industry giants like Samsung and PayPal.Professional Journey: I\'ve played a pivotal role in the definition and launch of game-changing products, influencing the digital experiences of millions. My expertise spans digital payments, eCommerce, and customer support services. My journey includes a transformative phase at PayPal, contributing to the global evolution of online checkout experiences.Impactful Achievements: At Samsung, I led the definition of the Samsung Rewards program, integrating it seamlessly across multiple services, impacting over 50 million users. My strategic insights at Members significantly improved user engagement and satisfaction.Innovation Catalyst: At PayPal, I played a key role in transforming the Online Checkout experience for over 120 million users worldwide. My approach revolves around customer-centric innovation, rapid prototyping, and strategic product development.Core Values: Collaboration, innovation, and a user-centric approach define my professional values. I thrive on navigating complex product landscapes, leading cross-functional teams, and delivering products that resonate globally.Future Aspirations: Looking ahead, I\'m excited about shaping the future of digital experiences, exploring new avenues, and collaborating with like-minded professionals. Open to networking and new opportunities—let\'s connect and create something extraordinary!

Experience

1. Senior Product Manager Samsung Rewards Program

   Samsung Electronics America

   Jan 2020 — Present · San Francisco, CA, US

   Defined a new Samsung Rewards program, including user benefits and rewarding criteria. Balanced business priorities, technical constraints, and more into product roadmaps.* Built and launched the new Rewards platform for use across Samsung services.* Coordinated Rewards integration to reach 50+ million users across multiple Samsung services, including Samsung’s direct-to-consumer eCommerce website and mobile app, mobile gaming app store, and mobile wallet app.

Education

• Manhattan University

  B.S., Environmental Engineering

• Stanford University

  M.S., Environmental Engineering

Skills

• Analytics
• Software Quality Assurance
• Product Requirements
• Usability Testing
• Quality Assurance
• Mobile Devices
• Agile Methodologies
• Testing
• Product Management
• E-Payments
• Mobile Applications
• Cross-Functional Team Leadership
• User Experience
• Web Analytics
• Payments
• Requirements Gathering
• Scrum
• Start-Ups
• Strategy
• E-Commerce
• Online Payments